
Violating Your Values
What happens if for some reason you violate your values? Take, for example, a businessman who violates one or more of his values to make a sale, or just to get ahead.
Violation of values can cause depression, guilt, anger and resentment (just to name a few of the side effects). Victory can taste bitter if you violate your fundamental values to win. The side effects can be even worse if others witness your actions. Regardless of how well you cover your tracks, someone will always know what has happened - even if that person is you. This reminds me of a verse my parents taught me: "Be sure that your sins will find you out."
A victory that can be credited, in part or in whole, to some violation of values will destroy your credibility and your positive influence over others. Most great scandals in recent times can be tracked to the violation of fundamental values. Take, for example, former US presidents Nixon and Clinton, Jimmy Baker, Jimmy Swaggart, Enron and WorldCom. In each of these cases, the fundamental values of people, organizations, corporations or countries were violated. This violation resulted, among other things, in the loss of credibility of the leaders involved, and in many cases it destroyed the lives of those leaders.
Keep in mind, however, that should you make a mistake and violate a value it does not mean that you are forever doomed. What it does mean is that you must spend time reestablishing your values, and aligning your actions with those values. You may never again attain the level of influence that you enjoyed before the violation occurred, or you might possibly attain a higher level of positive influence. It depends on how hard you work at it.
Chuck Colson is an excellent example of this. Implicated and indicted in the Watergate scandal, he ended up serving time in jail. There he realized that he had not violated just one of his values, in the quest for power he had, over time, sold out his values completely. Winifred Gallagher describes Colson as follows: "Charles Colson would have beat his grandmother to death when he was with Nixon... However, the Watergate event changed him completely and since his release from prison, he has positively influenced more people than he ever would have as part of the Nixon administration... He probably always had a very emotional, intense temperament, but now he has different enemies and friends. His nature didn't change - he just does something else with all that zeal. One's mode of engagement with life may not alter much. But one's focus can."
How do values affect you as you strive for victory? What can you do to ensure that your values remain intact while you struggle to succeed in your endeavors? Is it even possible to attain victory while keeping your values intact?
In most cases, it is possible to maintain your values and still win. If you have to violate your values to succeed, it is better to lose. Losing while retaining your values and integrity is better than violating your values to "win." This relates back to the definition of value: "A value is an abstract concept that a person is willing to embrace at the expense of personal comfort." If you are not willing to maintain a value at the expense of personal comfort, maybe the value in question is not one of yours.
The Value of Integrity
One of the key ingredients in any successful individual is a stable values base. This stable values base is built on integrity. Integrity is crucial for every individual and it is crucial in the professional world. Without integrity an employer - employee relationship has no foundation on which to build and is destined for failure.
I ran into an example of this when Jed (not his real name), a newly hired employee, was placed on a design development team in Calgary. This team was working diligently to deliver a set of fully tested programs to another project team in Korea. The team in Korea was installing the programs and testing them on a system that would then be floated in Russia.
We hired Jed to be a controls systems expert. His resume looked good, he interviewed well, and his limited references seem to check out. His job was to provide quality assurance testing. During the first few weeks, he tested programming and completed the test sheets and signoffs as required. Then we had an urgent need for additional resources in our Korean office. Jed volunteered to go and we were happy to send him, as he seemed to be moving through his testing work rather quickly.
When Jed arrived in Korea, he began some on-site program testing. This work was similar to what he was doing back home, and he seemed to be doing well. However, a crack in the wall began to appear. We started to get reports about Jed having disagreements with the client in Korea. Then it was reports of people finding errors in the programs Jed had tested and signed off on in Calgary. These reports led to a complete reassessment of the work done in Calgary. It was determined that Jed had just been signing off test sheets without actually doing the testing. We did some more investigating, and discovered that the same thing was happening in Korea, where Jed was again signing off test sheets without doing the appropriate testing. Jed was subsequently brought back to Calgary and terminated for lack of integrity.
According to Paul Zane Pilzer in his book Unlimited Wealth, "....a new problem is emerging in the raising of preschool children, to which the problem of rearing more productive children pales by comparison. This problem is one of values - and it is threatening more than just the success of our public educational system; it is threatening the very fabric of our society. Simply stated, far too many of our children are being raised without a sense of the basic, common values that have enabled people to function together and survive as a society."
Integrity must be the basis of any employer - employee relationship. From this point, for you to maximize your performance - either individually, or as a leader, or as part of a team - you have to identify your values and understand how they affect you. You must ensure that you align your actions with your values, because you have to walk your talk. Failure to do this is a violation of your values, and will be seen by others as hypocrisy. This results in lack of credibility, and in a loss of positive influence on others.
Why Are Values Important?
Values drive individual behavior. Your values are like a compass. This compass does not point north, south, east or west. It points to what is right. Every decision you make is guided by this compass. It is imperative that you clearly understand, and can articulate, your values - this articulation is similar to a properly calibrated compass. When you understand your values, you will have the confidence to challenge the status quo based on what you believe. You will be able to make decisions confidently and consistently, and you will be able to explain the reasoning behind your decisions.
People who do not have clearly articulated values, or who have no values at all, are like ships without sails being tossed about on stormy seas, drifting wherever life takes them. These people are not consistent in their decision-making, as they have nothing on which to base their decisions. They just go wherever the wind blows. This can have a disastrous effect on them personally, and on the people around them.
I was involved as a project manager on a large offshore oil and gas drilling and production facility. This facility was being constructed in Ulsan, Korea in Hyundai Heavy Industry's construction facility. This vessel is about three football fields long and about ten stories high. An un-powered vessel, it does not have a rudder.
Korea is susceptible to seasonal typhoons. These are very similar to the hurricanes that are common in North America. During construction of the offshore vessel, Ulsan was hit by a powerful typhoon. The typhoon blew the vessel, its moorings and part of the quayside out to sea. Then the typhoon then blew it back toward shore, where it collided with, and crushed, a berthed freighter. Fortunately for our project, the vessel was only slightly damaged, although the freighter was a write-off.
Unfortunately, this is what happens to individuals who do not have clearly defined values. Without values to securely anchor them and without engines and a rudder to keep them powered and on track, when a storm hits they end up causing a lot of damage to themselves and to sadly to those around them.
Spend some time reflecting on your most important values and record these. Share them with your family and friends. Have them work through the same process and then discuss the values differences. Can you see where and why values based conflicts could arise? Now that your values differences have been identified what can be done to avoid potential conflicts?
Over the next few weeks I plan to get back to the Strength Zone basics and define the components of our individual Strength Zones. This week, I will start with Values.
Definition of Values
Let's start with the Random House Webster's Dictionary definition of values:
"The abstract concept of what is right or worthwhile. To consider with respect to worth or importance."
This definition, although articulate, seems rather nebulous. Now consider how Arthur Burk defines values:
"A value is an abstract concept that is embraced at the expense of personal comfort."
This definition suggests that to live in harmony with their values, people are willing to sacrifice their personal comfort. If this is true, these people may even be willing to do things that others do not agree with, so they can stay aligned with their values. But does this definition also suggest that differing values between people, organizations and ethnic groups may actually cause conflict? Is this some great new discovery?
Of course not. As members of the human race, we have recognized for thousands of years that differing values can and do cause conflict. However, if we respect each other properly, differing values don't have to cause conflict. I would like to propose the following definition of values:
"A value is an abstract concept that a person is willing to embrace at the expense of personal comfort."
Most people will sacrifice their personal comfort for their most important values and it happens often but if we, as a society, are more aware and respectful of others and their values we can reduce the rate and severity of values-based conflict. So why don't we spend more time trying to understand each other's values? Why don't we try to ensure that our values are aligned with our organization's values? And if alignment is not possible, why don't we at least try to understand why people react the way they do? Why don't we build a plan to deal with these differences?
These are interesting questions that each of us really need to give some deep thought. If we could spend some time listening to those around us and understanding their values and building a relationship with them that is based on mutual respect of the differing value systems there would be a lot less conflict in our world.
September 11th, 2001 I was sitting in a bid review meeting in Houston, Texas (about 3500 miles from my home in Calgary, Alberta) when the news of the World Trade center was delivered like a ton of bricks to me via a cell phone call from my wife. This event stirred up many emotions from every person all around the world. The people in the meeting reacted with shock and disbelief and most were driven by their basic, most important values which were security of self and family. Due to this commitment, many people left what they were doing and returned home to be with their families. Outside our meeting, many people across North America were driven by their faith/religious values and spent time praying for the victims and their families. Others were driven by the values of loyalty and commitment to their country and left their homes and relatives and headed for New York to do what they could to help out. Still others (New York fire and police departments) were driven by their value of courage and stepped into harms way to help others in need at the site of the tragedy itself.
Everyone has differing concepts of what they are willing to embrace at the expense of personal comfort. This difference in values is one of the things that makes us, as people, different from each other. It is also important to note that individuals in society must have different values in order for our society to function properly. Can you imagine what would have happened after the events of 9/11 if everyone in the US would have went home to be with their families and not one person went to the site of the tragedy to provide support and assistance? Or if everyone went to the site and no one went home to be with the children and other family members that needed support and comforting?
Values between individuals can be and should be different. However, it is up to us to ensure that these differences in values are viewed positively as well as used positively. Do not fall into the trap of values based conflict.