
"I" type personalities are the socially active people among us that concentrate on people and interaction, often at the expense of completing tasks.
These people are often the life of a party. They love to have center stage and are always people focused and rarely task focused.
These are the Keith Ferrazzis (author of Never Eat Alone) of this world, the Ronald Reagans, the Bette Midlers. They love to talk and interact and often volunteer for any committee that involves lots of meetings and outings or for committees that plan social gatherings.
Although it sounds like these people are way too party focused to be productive members of a team, they are essential components to every team. They are the glue that bonds the team together. They create the fun atmosphere that draws people in and keeps them as part of a team. They are sensitive to others and can often read the emotional signals in team members better than anyone.
I's, like any of the personality traits, have strengths and weaknesses. I have summarized these traits in the following table:
Tendencies:
If you are an I type personality, your biggest challenge is to ensure that you stay focused on the tasks at hand and not just pay attention to the people around you. You need to carefully manage your time because it is way too easy to spend your time frivolously with people rather than working productively. However, you need to try to work in a role that allows you to interact with people because your people skills and emotional intuition are extremely valuable to any team setting.
If you are managing an I, be aware of these things and provide an interactive and friendly environment for the Is to work in. Always start on a social note before diving into the business at hand and help the Is manage their schedule and their time.
If you follow these basic guidelines your interaction with I type personalities will be much more fun and substantially more productive!
For the last six weeks we have reviewed Values and how important they are to your success in life. This is the first part of the Strength Zone process. The second part of the Strength Zone process is to understand your personality and the strengths and weaknesses of your personality. The personality model that we will be using is called the DISC model and the first personality type we are going to examine is called the "D" personality.
D type personalities ("D" referring to the DISC personality profile system) are the bulldozers among us that concentrate on completing tasks, often times at the expense of the people around them.
These are the General Pattons of this world, the Jack Welchs, the Stormin' Normans (Norman Schwarzkopf) the Mr T's. These are the individuals that drive hard towards their goal and stop for nothing on their way to achieving this goal! I have a confession to make.....I am a D type personality. I am often guilty of being way to task focused and not enough people focused. So far this sounds rather negative, however, without D type people who stay focused on task completion there are some things in this world (including some things in your business and maybe in your family) that might not ever get done.
D's, like any of the personality traits, have strengths and weaknesses. I have summarized these traits below;
Tendencies;
If you are a D type personality, I'm speaking from personal experience here, your biggest challenge is to ensure that you pay attention to the people issues around you and not just focus on the task(s) at hand. You need to patiently consider information from multiple sources and multiple biases before making decisions. Don't make a major decision today based on one source of information and change your mind tomorrow when you get another piece of information. You need to take time to genuinely listen to others and socially interact. Don't make the mistake that I did early in my marriage when I asked my wife to cut the chit-chat and get to the point......a very bad mistake which I have never repeated!
If you are managing a D, be aware of these things and provide a challenging environment with as much autonomy as possible. When interacting with a D, make sure you get to the point, stick to the facts and don't waste time with idle chit-chat.
If you follow these basic guidelines your interaction with D type personalities will be less antagonistic and substantially more productive!
For the last 5 weeks I have posted blogs on values and why they are important. I am going to carry on with this theme one more week with a brief article on Values in the Workplace that many people found valuable when I posted it on ezinearticles.com.
What are values in the workplace and why are they important?
To answer this we need to start with a definition of corporate values. Corporate values can be defined in much the same way as we defined individual values:
A corporate value is an abstract concept that a corporation is willing to embrace at the expense of corporate comfort.
Essentially, corporations set their values with the expectation that their leaders will model the values and their employees with buy into the value system and use the values as a vehicle to travel towards the company's mission and vision. In doing so, they must ensure that the values they pick are truly the values that will be modeled in every circumstance. Any deviation from these values by the leadership in the company can have serious short term and long term implications.
Essentially the corporation's values are its very foundation.
Companies having shared values that are consistently modeled within the organization results in:
One does not have to look too far to find examples of companies that did not have proper alignment around a value system and paid the price in the marketplace;
Fortunately there are many examples of companies that have built themselves around their values;
According to William C. Taylor and Polly LaBarre in their book Mavericks at Work, companies should use values to help define a corporate purpose because "high minded values can drive cutting edge corporate performance".
They went on to say that "Great companies are built on genuine passion, plus a day to day commitment to great execution. Employees won't feel the passion, and can't maintain the operating discipline, unless they feel good about what the company sells and the values that it stands for."
I recently heard of an excellent example of this from a friend of mine. He told me that they had a client that was calling into their customer support center and was very abrasive and abusive to the staff that he was talking with. As a result there were a number of staff who refused to talk to this client when he called. On one occasion this client called for technical support and was so abusive over the phone that the customer care representative was reduced to tears.
My friend is the head of this customer support group and he told me that his company values their employees and that they state this as one of the company values. When he was made aware of this situation and the fact that it had been going on for some time, he set up a meeting with this abusive client and gave him his money back for his customer support contract and told him that he did not want him as a client any longer.
This is a great example of a company and its leadership modeling the values that they state. Many other companies would value the revenue more than the employees and would try to find ways to keep this abusive client at the expense of their employees and at the expense of their own reputation.
Employees immediately take note when positive actions of the corporation align with the stated corporate values. This provides positive energy and motivation for employees.
William C. Taylor and Polly LaBarre go on to say that ...But they {great companies} understand that what it means to be great is as much about values as virtuosity, as much about what makes people tick {individual's Strength Zone} as how much they know. and that ...the most powerful way to create economic value is to embrace a set of values that goes beyond just amassing power, and that business, at its best, is too exciting, too important, and too much fun to be left to the dead hand of business as usual. (Bracketed text is my insertion.)
John C. Maxwell takes this concept one step further and indicates that in today's high paced, high stress, high stakes world, ONLY companies that are firmly founded on a value system that is properly modeled and adhered to can be successful. He stated;
The only way you can increase speed and stay on course, is everyone knowing and living the company's values. John C. Maxwell
So we can see that it is extremely important for leadership in an organization to always model the values that they state. Failure to do this will results in the employees losing confidence in the organization and its leadership. As Ralph Waldo Emerson says 'Your actions are speaking so loudly, I cannot hear what you are saying".
This alignment around corporate values empowers the employees and the corporation as a whole to drive forward towards the achievement of their goals using an agreed upon and consistent vehicle for their progress - this vehicle is Corporate Values.
Corporate Values and Mutual Alignment of Values
In part 1 to 4 of this series we have learned what values are, why they are important, how they are different between individuals, the value of integrity and what happens if you violate your values. We haven't discussed how to get along with other people with differing values. This is best explained by looking at corporate values.
Personal values can be different than corporate values. In most cases, they should be different. Corporate values are established to serve the corporation, its employees, and its customers. These values must align with personal values, but they don't have to be the same. Take Disney for example. Disney's values are safety, courtesy, show, and efficiency. Most family oriented people would not choose efficiency over spending time with family. However, working at Disney does not force a family-oriented person to violate the value of family. It simply means that the person's values must be aligned with Disney's values while at work. They are sharing values.
Disney understands that an employee may have to leave work should a family member become injured or sick. The company would never force that employee to remain working so it could operate a show more efficiently. Disney understands that would violate all their values (safety, courtesy, show, and efficiency would all be negatively affected due to the employee's concern about the family member). This is what shared values are all about.
Similarly individuals with different values can still interact with each other positively and build great relationships. They do this by a mutual alignment of value systems as part of their interaction. This means that while they are together they are careful to not violate the values of the other people while at the same time maintaining their own. This can be accomplished by embracing shared values while together.
Take business partners, for example, with differing sets of values. One is single and is totally career focused and the other is married and values family over his career. These two individuals can have a great personal and professional relationship if they embrace shared values while together and are careful not to violate the personal values of their partner. This takes understanding and commitment as there will always be stresses against this relationship. The single person will be inclined to want the family oriented person to work longer hours and attend business oriented functions. The family oriented person may be directly opposed to both of these objectives. The two business partners must identify these areas of contention and put agreements or shared values in place that allow for a prosperous business as well as a productive relationship. This takes commitment to shared values, respect for each other and perseverance.
In cases where differing values do violate or negatively impact personal values, action must be taken. In the corporate environment the corporation must decide if it needs to realign its values to better serve its employees. If the organization does not choose realignment, the individual must decide if he or she can continue working in that environment. Typically, the individual will have to move into a different line of work. Failure to move out of that environment will only result in continued stress and job dissatisfaction. In the case of personal relationships, if agreement around shared values cannot be reached and values are continually violated by one or both of the parties then it is best to sever the personal relationships.
Fortunately, this does not have to be a common occurrence. In most cases, individuals are serious about their relationships and a mutual agreement around shared values is reached. On these agreements wonderful, long term relationships are founded.